Susie is a dedicated problem solver; she uses her solution orientation to take a creative and attentive approach to each project. As a Senior Marketing Consultant, she works with an eclectic set of marketing solutions, analyzes her client’s business needs and addresses them with sustainable solutions. She is an expert in optimizing her client’s processes to capture the critical data, improve speed to market, and increase cross functional transparency, as well as supporting change adoption and management. Through her work, she has achieved industry recognition and a high level of client satisfaction. Susie currently resides in Colorado where she enjoys spending time in the mountains and performs improv comedy.

Caitlin is a passionate and innovative problem solver and change agent. As a systems thinker, she is especially adept at tackling complex multifaceted challenges involving interrelated networks of people, processes, and technology. She has a deep knowledge of Marketing best practices and years of experience working cross-functionally to identify opportunities and action plans, ranging from quick wins to multi-year initiatives, with proven success. Caitlin has a deep love of learning, and has cultivated multidisciplinary abilities that enable her to work across IT and Marketing functions to achieve optimal solutions. Her other interests include philosophy, strategic board games, science, and rocking out.

Debbie is an optimistic and enthusiastic individual who has a drive for working with people. She is analytical and naturally inquisitive. With an instinctive thirst for knowledge, Debbie is always eager to dive in and learn more. Logical, practical, and realistic, she takes her responsibilities seriously and often goes beyond the call of duty. Debbie is very passionate about all that she does for Covalent Marketing’s clients and enjoys putting all of her energy into a project. She enjoys working on process improvements and digital marketing. When not in the office, Debbie enjoys practicing Pilates and cheering on the Chicago Bears.

Veronica is a resourceful and imaginative problem solver who understands the people, processes, and designs that make technology work for a business. She is passionate about process improvement and developing creative technology solutions that drive business goals. As someone who is uniquely detail oriented and able to see the bigger picture, Veronica identifies trends across a variety of data and delivers organization to seemingly chaotic situations. At Covalent, Veronica uses her technical and communication skills to design and implement efficient marketing solutions. She is focused on growing her skillset to continue adding value to every client project. Veronica resides in northwestern Chicago suburbs and enjoys crafting and hiking.

Jasper is a technology savvy IT architect who provides the expertise and support for all marketing technology assessments, implementations, and upgrades. His love for technology motivates his thirst for knowledge, which he utilizes for outside the box troubleshooting and solutions. He enjoys establishing close relationships with clients in order to take the intimidation of technology out of the equation. As a certified subject matter expert of IBM EMM, Jasper has written multitudes of support documentation which empowers clients to support themselves with industry best practices and success. Recently, he has been instrumental in creating the foundation for Covalent’s cloud-based hosting offering. Based out of Southern California, his focus is on balancing the relationship between his French bulldogs and his herd of chickens.

A leader in the marketing technology industry, Liz has transformed marketing operations for Fortune 1000 companies to support customer experience innovation for over 15 years. Liz is passionate about making marketers more efficient, which creates more time for them to produce engaging and personalized communications. In order to gain these efficiencies, she applies hard earned best practices across: marketing planning, end to end marketing operations, customer experience, offers, and campaign design. Inspired by the blending of marketing art and science, Liz is driven to revolutionize marketing to help companies compete in this consumer driven economy. Liz lives in Colorado, where you can find her in the gym, at the horse barn with her daughter or cheering on her son’s lacrosse team.

Ryan is co-founder and CEO of Covalent Marketing, providing leading consulting solutions focused on customer transformation and marketing technology. For over 16 years, Ryan has been at the forefront of integrating marketing and technology to drive a better customer experience. He has delivered solutions that range across all Covalent services, from organizational transformation, technology strategy and roadmaps, and marketing process design to marketing technology enablement. As a leader in the marketing technology industry, Ryan has presented five times at conferences such as IBM Amplify and the DMA. He is the author of numerous whitepapers, research papers, and industry articles on topics ranging from marketing innovation to offer management. Ryan lives in Chicago with his wife Alyssa and his two girls, Jadyn and Payton.

Andy has spent almost two decades watching the evolution of marketing technology. He is an expert at leveraging data and technology to improve customer experience and take marketing efficiency to the next level. His diverse industry, business, and technical background has helped many clients shift from general competency to marketing mastery. Andy’s expertise is in campaign management, advanced analytics, and customer data management. His current focus is on real-time interaction and next generation marketing practices. Andy’s role at Covalent Marketing is to stay on the forefront of industry trends and develop new consulting services. Andy lives with his family in Texas, and enjoys gardening and cooking in his spare time.

Justin is a passionate and insightful leader who enjoys collaborating with clients to develop customized, sustainable solutions across the organization. He has worked on a variety of projects that range from building automated marketing campaigns to designing strategic enterprise-wide roadmaps and customer interactions frameworks. Justin’s investigative personality, passion for change management, and appetite for new technologies drive him to consistently find new ways to bring value to clients. By pairing a technical understanding of software with his strategic and project management experience, Justin looks to translate the business’ vision into reality and deliver outstanding customer experiences. Outside of the office, Justin enjoys exploring Chicago, long-distance running, and making wine with his grandpa.

Yilin is a technical consultant with a background in data analytics. She has worked in Cuba, China, and Ghana as a technical marketer, and is passionate about providing technology solutions that thrive within each business’ unique cultural conditions. As a person who is inspired by collaboration, Yilin enjoys working as the bridge between Marketing and IT, communicating with both sides of the organization to provide efficient marketing technology solutions. She has developed marketing solutions around business intelligence, customer analytics, and operational reporting for a range of industries, including entertainment, health care, and financial services. Yilin enjoys national and international traveling when she is not in the office.

Jill is an experienced leader in marketing technology implementation with the ability to successfully drive change for her clients. She possesses the rare perspective of having worked on both the client and agency side of direct marketing for Fortune 100 organizations. During her tenure with IBM, she lead strategy and execution for direct marketing campaigns before becoming part of the global team that implemented IBM Marketing Suite solutions (a.k.a. Unica). Jill enjoys collaborating with marketers and their IT counterparts to improve and evolve efforts around customer engagement, marketing precision, and actionable insights. As a hobby, Jill performs improvisational comedy and her improv skills enrich her personal and professional relationships alike.

Eric is a diligent problem solver who specializes in marketing operations and reporting. His experience working with a variety of technologies spawned a deep interest in data-driven marketing and business intelligence. He is passionate about creating solutions that grant greater transparency into the marketing process while improving customer engagement. As a collegiate soccer player, Eric developed the belief that progress comes from continuous improvements in performance rather than a single transformative change, and uses this methodology to guide his approach to evolving a business. Outside of the office, Eric enjoys year-round adventuring in the mountains of Colorado.

Stanton started his customer intelligence consulting career in 2000. Driven by a passion for solving tough marketing technology problems, and a deep set of database marketing experiences, he co-founded Covalent Marketing in 2007. Utilizing his keen observation skills and sustainable design techniques, he has achieved a proven track record across a wide variety of projects spanning industries, software and project types. By consistently putting his clients first and achieving meaningful results, he has built a strong portfolio of successful and loyal clients who repeatedly ask for Covalent’s services. Stanton lives in Colorado and enjoys camping, hiking and snowboarding with his family.

Mohammad is a marketing professional with a passion for alleviating client pain points. From a background in market research, he brings experience in data analysis, report and dashboard development, and consulting. He sees the promise and potential in new technologies and processes, and looks to utilize his knack for project management to bring new solutions to life for his clients. What he looks forward to most is getting his hands dirty integrating marketing and technology. Mohammad hails from Chicago and just cannot get enough football, U.S. and International.