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Braze City x City London: AI Is Here - But Craft Still Wins
AI is scaling content faster than ever—but your customers’ attention hasn’t changed. At Braze’s City x City London event, one message stood out: volume isn’t the advantage anymore. Craft is. Here’s what the latest AI innovations mean—and why better content, not more content, will define the brands that win.

Stanton Willins
Apr 253 min read


Who Owns the Unsubscribe?
Unsubscribe failures are rarely caused by email platforms—they’re caused by unclear ownership of consent data across modern marketing stacks. As CRMs, data warehouses, and marketing automation tools like Braze all update subscription preferences, conflicts emerge. This article explains why a single source of truth for unsubscribe and email consent management is critical for deliverability, compliance, and customer trust.

Michelle Ward
Mar 264 min read


Braze MCP Server: Faster Insights Without the Risk
Learn how the Braze MCP Server gives marketers secure, AI‑powered access to campaign insights using plain‑English questions. This read‑only approach removes reporting bottlenecks, protects live data, and helps teams move faster—from campaign analysis to onboarding and strategic planning.
Jessica Ramirez
Feb 282 min read


How to Get Your Braze Email Strategy Holiday-Ready
The holiday season is the most competitive time of year for email marketers –and getting into the inbox is tougher than ever. Learn how to optimize your Braze email strategy for better deliverability, smarter segmentation, and peak performance. Follow our expert-backed checklist to avoid the spam folder and keep your Q4 campaigns on track.

Allison Sanders
Dec 2, 20254 min read


Context Is Everything: Personalizing Customer Journeys in Braze
Learn how to use Context Steps in Braze to create smarter, more personalized customer journeys. This practical guide breaks down what they are, why they matter, and how to implement them effectively.

Laasya Mamidipalli
Nov 11, 20253 min read


Mastering Gmail Promotions with Braze: A Guide for Black Friday Success
Master Gmail Promotions in Braze for Black Friday! Set up high-impact emails that boost deliverability and drive holiday conversions.

Allison Sanders
Nov 14, 20244 min read
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