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Case Study

Our experts detail their experiences, accomplishments, and lessons learned from past projects.

Case Study: From Chaos to Clarity

Three months into a failing Braze implementation, a national membership organization was drowning in manual work, stagnant performance, and major identity issues misclassifying tens of thousands of users daily. We rebuilt their journey strategy, resolved identity and duplication, and streamlined their newsletter workflow—driving ~20% email revenue growth and cutting production time to ~30 minutes/week.

Case Study: From Chaos to Clarity

Case Study: From Fragmented Data to a Unified Global Strategy

See how Covalent unified customer identity, automated compliance, and scaled multilingual marketing for a global B2B distributor using Braze.

Case Study: From Fragmented Data to a Unified Global Strategy

Case Study: Retailer's Braze Makeover - 30 Days to Success

Struggling with Braze for optimal results? Discover how Covalent helped a retailer fix segmentation, optimize workflows & boost engagement.

Case Study: Retailer's Braze Makeover - 30 Days to Success

Case Study: A Retailer’s Success -Boosting Customer Engagement and Revenue with Braze, Census, and Moveable Ink

Retailer revamps marketing for customers with Braze, boosting engagement & revenue through personalized, automated campaigns.

Case Study: A Retailer’s Success -Boosting Customer Engagement and Revenue with Braze, Census, and Moveable Ink

Case Study: Personalized Marketing Boosts Grocery Sales and Customer Engagement

Grocer boosts sales with personalized offers using marketing automation. $200K incremental sales, 27% households moved to Primary status.

Case Study: Personalized Marketing Boosts Grocery Sales and Customer Engagement

Case Study: A Retailer with Disparate Data Advanced to Robust Loyalty Nurturing in Three Steps

How they achieved increased customer enrollment and engagement in their loyalty program by improving their marketing automation strategy.

Case Study: A Retailer with Disparate Data Advanced to Robust Loyalty Nurturing in Three Steps

Case Study: Selecting the Ideal Marketing Automation Solution via an Objective Evaluation Process

A major retailer selects an enterprise solution with objectivity, speed and confidence.

Case Study: Selecting the Ideal Marketing Automation Solution via an Objective Evaluation Process

45% Reduction in Offer Creation and Improved Attribution for an International Bank

Strategic and comprehensive campaign standardization and automation resulted in new levels of efficiency and advanced data insights

45% Reduction in Offer Creation and Improved Attribution for an International Bank

From Static to Real-Time Operational Marketing Dashboards for a Fortune 100 Insurance Company

Effective use of MRM technology was key to facilitating adoption of new high-level customer strategies and gaining transformative insights

From Static to Real-Time Operational Marketing Dashboards for a Fortune 100 Insurance Company

Reduced IT Costs by Optimizing Event-Based Marketing for a Fortune 100 Insurance Company

Standardizing and systematizing best-practice campaign management also improved marketing velocity, accuracy, and customer centricity.

Reduced IT Costs by Optimizing Event-Based Marketing for a Fortune 100 Insurance Company

Reduced Review Cycle Times through Automated End-to-End Marketing Processes for a Gaming Company

How marketing operations technology and best practices streamlined and accelerated time-to-market and enabled marketers to do more with less

Reduced Review Cycle Times through Automated End-to-End Marketing Processes for a Gaming Company

35% Faster Campaign Execution Times After Unica Software Upgrade for a Leading Airline Company

How an upgrade was used as driving force for organizational change, unifying and evolving campaign management across previously siloed teams

35% Faster Campaign Execution Times After Unica Software Upgrade for a Leading Airline Company
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