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BRAZE RESOURCES

Hear directly from our team of marketing consultants on best practices and lessons learned from working with leading clients

AI in Action: What Braze’s Latest Moves Mean for Marketing Leaders

At Forge 2025, Braze didn’t just talk about AI - they showed how it’s reshaping modern marketing. From real-time decisioning to intelligent automation, their new tools promise smarter, faster, more personalized engagement at scale. Here's what marketing leaders need to know.

Before They Unsubscribe: Use Preference Centers to Keep Customers – and Their Trust

Unsubscribes don’t have to be the end of the conversation. With a well-designed preference center, you can give customers control, reduce opt-outs, and build lasting trust. Learn how to make customer choice central to your email strategy—and keep inbox fatigue from driving people away.

Crushing Audience Targeting in Braze: Segments vs. Segment Extensions

Segments and segment extensions may sound alike, but in Braze, they serve very different purposes. Learn when to use each for smarter targeting.

Make It Stick: How Braze Banners Turn Moments Into Momentum

Learn how Braze Banners empower marketers to deliver persistent, real-time messages—no dev required. Boost engagement, conversions, and campaign speed.

Clicks Don’t Lie: 5 Metrics to Make Your Emails Shine

Discover the five essential email marketing metrics that directly impact deliverability, sender reputation, and inbox placement. Learn how bounce rates, open rates, click-throughs, complaints, and unsubscribes shape your email performance—and how to use them to boost engagement and ROI.

Send with Purpose: Email Tactics That Convert

Discover actionable email marketing best practices that drive engagement and conversions. Learn how to craft compelling subject lines, use strategic visuals, and write human-centered copy that resonates. Upgrade your email strategy with expert tips that help your brand stand out in crowded inboxes.

Smarter Messaging Starts Here: Braze Adds Context Variables, RCS & Banners

Explore Braze’s new features—Canvas Context Variables, RCS, and Banners—to create smarter, personalized customer journeys at scale.

Text Smarter, Not Harder: New SMS Compliance + Import Tools in Braze

Stay compliant & move faster with Braze’s new SMS updates—opt-out keyword changes + phone number-based user imports now live.

Fix It Fast: A Braze SDK Troubleshooting Cheat Sheet for Marketers & Devs

Troubleshoot Braze SDK errors like a pro. Quick fixes for Content Cards, IAMs, and Push Notifications.

Make Braze Your Favorite Martech Toy—And Actually Use It

Expert tips to turn your Braze onboarding into long-term martech success—clean data, strong processes, and campaign-ready execution strategi

AI + You: Outsmart, Don't Outwork

Discover how AI-powered tools are transforming customer engagement—and why marketers who embrace automation are gaining a competitive edge.

From Cold to Hot: The Ultimate Guide to IP Warming

Master IP warming with our top 10 expert tips! Boost email deliverability, build a solid sender reputation, and keep your emails out of spam

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