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Before They Unsubscribe: Use Preference Centers to Keep Customers – and Their Trust
Unsubscribes don’t have to be the end of the conversation. With a well-designed preference center, you can give customers control, reduce opt-outs, and build lasting trust. Learn how to make customer choice central to your email strategy—and keep inbox fatigue from driving people away.
Jessica Ramirez
Oct 282 min read


Mastering Soft Bounce Management: Keep Your Emails in the Inbox
Improve email deliverability by managing soft bounces with Braze’s new tools. Boost inbox placement, protect reputation, and engage users.

Allison Sanders
Mar 123 min read
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