Three months into a failing Braze implementation, a national membership organization was drowning in manual work, stagnant performance, and major identity issues misclassifying tens of thousands of users daily. We rebuilt their journey strategy, resolved identity and duplication, and streamlined their newsletter workflow—driving ~20% email revenue growth and cutting production time to ~30 minutes/week.

See how Covalent unified customer identity, automated compliance, and scaled multilingual marketing for a global B2B distributor using Braze.

Braze and Census team up, merging marketing automation and data management for impactful personalized campaigns with seamless data sync